Terms & Conditions

Version: 24-08-2025

Identification
G&P Cars (“Garage”, “we”), registered office: Sint-Truiden.
Company number/VAT: BE0651.549.889

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1. Scope of application

1.1. These terms and conditions apply to all offers, sales, trade-ins, maintenance and repair works, deliveries and services of the Garage.
1.2. Deviations are only valid if made in writing and confirmed by us. The customer’s terms are expressly rejected, unless expressly accepted.
1.3. Consumer = natural person acting for non-professional purposes. Professional customer (B2B) = person acting mainly for professional purposes.

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2. Offer, order form, down payment

2.1. Quotations, stock sheets and website publications are informative and non-binding until the order form is signed or confirmed in writing by us. Obvious errors do not bind us.
2.2. Down payment: upon ordering, a down payment is due. A vehicle is only considered reserved once the down payment has been effectively received by us. Without a down payment, the vehicle remains freely available to other buyers.
2.3. Non-refundable: the down payment is under no circumstances refundable in case of cancellation by the buyer, for any reason whatsoever, except as required by mandatory law or where otherwise agreed in writing in advance.
2.4. A chat message, email, phone call, SMS, WhatsApp, online conversation, social media message or oral appointment never constitutes a binding reservation without a down payment. The reservation is only valid after actual payment.

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3. Prices, payment, retention of title

3.1. Prices include VAT unless otherwise stated. Government levies, registration, delivery and warranty packages may be charged separately.
3.2. Balance: payable no later than upon delivery/release. Payments must be made via methods accepted by us and are only valid once irrevocably credited.
3.3. Default of payment: automatically and without notice of default, the following are due: interest 10%/year + fixed compensation 10% of the outstanding amount (min. €250), plus collection costs within the limits of mandatory law.
3.4. Retention of title: delivered vehicles/parts remain our property until full payment (principal, costs, interest).

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4. Delivery, transport, collection, storage fee

4.1. Delivery takes place at our premises, unless otherwise agreed. Deadlines are indicative and do not give rise to compensation or termination.
4.2. Transport: unless mandatory consumer law applies, transport is solely at the buyer’s initiative, risk and expense; we are not liable for transport damage.
4.3. Release: vehicle and documents will only be released after full payment. Partial payments do not entitle delivery.
4.4. Collection: within 5 working days after full payment. Thereafter, storage fee of €25 per calendar day applies. During storage, risk (including insurance) is borne by the buyer.

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5. Specific vehicle sales (these clauses prevail)

5.1. Cancellation by us in case of non-payment: we may cancel the sale without prior notice if payment is not (fully) made within 7 days of invoice date.
5.2. Mandatory down payment: for every order, a down payment is required. Without a down payment, there is no obligation to reserve the vehicle.
5.3. Non-refundable down payment: in case of cancellation by the buyer, regardless of the reason, the down payment is definitively acquired by the Garage.
5.4. Cancellation after (full) payment: the amount paid is fully retained as fixed compensation, without prejudice to our right to claim higher proven damages, within the limits of mandatory law.
5.5. Sale on order: if the buyer fails to collect/pay within the agreed period, this is deemed cancellation and the down payment is forfeited.
5.6. Transport & risk: cf. art. 4.2. For consumer deliveries, risk passes upon actual receipt by the consumer or their designated third party (other than the carrier).

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6. Consumer warranty (second-hand)

6.1. Conformity: we are only liable for non-conformities occurring within 12 months after delivery (contractual limitation permitted by law; expressly stated on the order form). The period is only suspended during proven warranty repair.
6.2. Notification: any defect must be reported within 5 days of discovery, failing which the claim lapses.
6.3. Method of repair: repair or replacement is carried out solely by us, in our workshop, within a reasonable time at our discretion. No right to refund, termination or damages unless expressly agreed in writing.
6.4. Exclusions: no coverage for maintenance, wear parts, fluids, external damage, misuse, negligent maintenance, software/tuning or third-party interventions.
6.5. Use cessation: upon discovery of a defect, the buyer must immediately cease use.
6.6. Use/Purpose: vehicles used for competition, racing or commercial purposes are fully excluded from warranty.
6.7. Replacement car: not included, unless expressly agreed.

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7. B2B sales (professional buyers)

7.1. Sales are made “as seen, driven and approved”, without warranty or recourse for hidden defects (except fraud or gross negligence), unless expressly agreed otherwise in writing.

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8. Trade-in

8.1. Trade-in price is provisional and based on condition, mileage, history and documents.
8.2. Discrepancies (damage, mileage, history, legal charges, accidents) entitle us to revise or cancel the trade-in price.
8.3. Buyer guarantees full ownership and that the vehicle is free of pledge/seizure/fines; buyer indemnifies us against third-party claims.

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9. Maintenance, diagnostics and repairs

9.1. Estimate/quotation: indicative; deviation up to +10% deemed accepted. Additional necessary works upon oral or digital consent (phone/SMS/email).
9.2. Diagnostic fee is always payable — even if not repaired or repaired elsewhere.
9.3. We use OEM or quality aftermarket parts; safety-critical parts must be replaced if necessary.
9.4. Test drives/tests (road/bench) form part of the works.
9.5. Collection after service: immediately upon notification; after 48h, storage fee per day applies.
9.6. Right of retention: in case of unpaid amounts, we retain vehicle and documents until full settlement (including previous outstanding balances).
9.7. Repair warranty: on replaced parts/works 6 months or 10,000 km (whichever comes first), subject to exclusions art. 6.4.
9.8. Customer parts: installation without any warranty or liability; extra labour due to non-conformity will be charged. No warranty on customer-supplied parts.

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10. Liability & fines

10.1. Except in cases of mandatory law or fraud/gross negligence, our total (contractual and non-contractual) liability is limited to the invoiced amount of the relevant service; indirect/consequential damages (e.g. loss of use, lost profit, data loss) are excluded.
10.2. Traffic violations, tolls and fines (incl. test drive/replacement car) are always borne by the driver/customer; administrative fees may be charged.
10.3. Personal belongings in the vehicle are at the customer’s risk.

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11. Cancellation outside vehicle sales

11.1. Repair/maintenance: in case of no-show or late cancellation, cancellation fee and diagnostic/preparation fee are due.
11.2. For other contracts, unless otherwise agreed, fixed compensation of 10% (min. €250) in addition to proven costs.

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12. Force majeure

12.1. Force majeure (e.g. supply issues, strike, fire, pandemic, power/IT failures, transport) suspends our obligations without compensation. In case of permanent force majeure, the unperformed part may be terminated without compensation.

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13. Distance selling & right of withdrawal

13.1. Our online publications are invitations to purchase; contracts are in principle concluded in the showroom (no distance selling).
13.2. Only where a genuine distance sale with a consumer is concluded, we provide the legally required information and withdrawal terms. In all other cases, art. 2.2/5.2 (non-refundable down payment) remains fully applicable.

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14. Privacy

14.1. Personal data are processed in accordance with our Privacy Statement (website), incl. for customer management, legal obligations (e.g. Car-Pass), service and warranty.

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15. Evidence & communication

15.1. Electronic communications (email, SMS, phone, chat, WhatsApp, social media) and work/order forms serve as evidence.
15.2. The customer must timely notify changes of address/phone/email.

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16. Applicable law & competent court

16.1. Belgian law applies.
16.2. Competent: courts of the district of Limburg, without prejudice to mandatory consumer protection.

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17. Order of precedence, nullity & acceptance

17.1. In case of contradiction, “Specific vehicle sales” (art. 5) and warranty clauses (arts. 6–7) prevail over general provisions.
17.2. The nullity of one provision does not affect the rest; the parties shall replace the invalid provision with a valid one with as similar an economic effect as possible.
17.3. These conditions form an integral part of every quotation, order form, work order and invoice and are accepted without reservation. By paying a down payment, the customer declares acceptance of these terms.